document.observe('dom:loaded', function(){
    $('chat_link').observe('click', live_chat.bindAsEventListener(this));
});

function live_chat(e){
    e.stop();
    var str = '';
    var lang = 1;var loc = location.href;
    var i =  loc.indexOf('?');
    if(i != -1)
    {
       str = loc.substr(i+1);
       str = str.substring(1, 3);
       if(str == 'fr')
       {
            lang = 3;
       }
    }
    var url = $('url').value + 'help/livehelp.php?department='+lang;
    window.open(url,'LiveChat','location=0,scrollbar=0,resizable=0,width=500,height=450');
}

function open_up()
{
    var str = '';
    var lang = 1;var loc = location.href;
    var i =  loc.indexOf('?');
    if(i != -1)
    {
       str = loc.substr(i+1);
       str = str.substring(1, 3);
       if(str == 'fr')
       {
            lang = 3;
       }
    }
    var url = $('url').value + 'help/livehelp.php?department='+lang;
    window.open(url,'LiveChat','location=0,scrollbar=0,resizable=0,width=500,height=450');
}